Odd issue. After years of experience and using Autopsy on my Windows VM (where I do my forensics), 4.14 will not function! After many updates/installs/cache cleaning/file cleaning, an Autopsy install does not offer a “new case” pop up. 4.14 works on the host machine without issue. See attached odd menu which is missing full features.**Top is VM, Bottom is Host
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I’m guessing from the screenshot that you are on some version of Linux??
What version of Java do you have on the VM? Run ‘java -version’ to find out.
You might also take a look to see if there are any clues in the Autopsy log files.
On Linux these can be found in ~/.autopsy/dev/var/log and on Windows they can be found in %APPDATA%\autopsy\var\log. Take a look at the messages.log* and autopsy.log* files.
Thank you for the response.
Both machines are Windows 10. The one it is not working is is virtualized because of some malware work I do on it. So then I checked Java. NO JAVA on the host (working machine), JAVA Dev Kit 11.0.3 was installed on the VM (for Ghidra purposes). I uninstalled it and no change on the VM.
Does Autopsy require a specific Java version?
I apologize, I completely missed the fact that you mentioned it was a Windows VM.
Autopsy comes bundled with the version of Java it requires (assuming you used the installer).
Can you send along a screenshot of the Tools > Plugins > Installed screen?
You mention that you did “many updates/installs/cache cleaning/file cleaning”…did you try renaming or deleting the %APPDATA%\autopsy folder? Note that deleting that folder will blow away any settings and Python modules you may be using.
I renamed the APPDATA folder like you suggested, BOOM, working again. Looks like something corrupted on a reinstall. Thanks for the help!