Autopsy on OSX 10.15 Catalina not working

I am trying to install Autopsy 4.12.0 on OSX 10.15.2 with no luck. I run the unix_setup.sh successfully and I am able to run ./bin/autopsy, but I am not able to create new projects or open cases. The Welcome screen is not present, just the main window.

any idea?


Log Session: Sunday, December 15, 2019 2:32:14 PM CET
System Info:
Product Version = Autopsy 4.12.0
Operating System = Mac OS X version 10.15.2 running on x86_64
Java; VM; Vendor = 1.8.0_221; Java HotSpot™ 64-Bit Server VM 25.221-b11; Oracle Corporation
Runtime = Java™ SE Runtime Environment 1.8.0_221-b11
Java Home = /Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre
System Locale; Encoding = en_NO (autopsy); UTF-8
Home Directory = /Users/ao
Current Directory = /Users/ao/Downloads/autopsy-4.12.0
User Directory = /Users/ao/Library/Application Support/autopsy/dev
Cache Directory = /Users/ao/Library/Application Support/autopsy/dev/var/cache
Installation = /Users/ao/Downloads/autopsy-4.12.0/autopsy
/Users/ao/Downloads/autopsy-4.12.0/harness
/Users/ao/Downloads/autopsy-4.12.0/java
/Users/ao/Downloads/autopsy-4.12.0/platform
Boot & Ext. Classpath = /Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/resources.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/rt.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/sunrsasign.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/jsse.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/jce.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/charsets.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/jfr.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/classes:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/sunec.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/nashorn.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/cldrdata.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/jfxrt.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/dnsns.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/localedata.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/sunjce_provider.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/sunpkcs11.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/jaccess.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/jre/lib/ext/zipfs.jar:/System/Library/Java/Extensions/MRJToolkit.jar
Application Classpath = /Users/ao/Downloads/autopsy-4.12.0/platform/lib/boot.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/org-openide-modules.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/org-openide-util-lookup.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/org-openide-util-ui.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/org-openide-util.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/boot_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/boot_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/boot_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/boot_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-modules_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-modules_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-modules_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-modules_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-lookup_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-lookup_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-lookup_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-lookup_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-ui_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-ui_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-ui_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util-ui_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/lib/locale/org-openide-util_zh_CN.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/lib/dt.jar:/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home/lib/tools.jar
Startup Classpath = /Users/ao/Downloads/autopsy-4.12.0/platform/core/org-netbeans-libs-asm.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/org-openide-filesystems-compat8.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/asm-all-5.0.1.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/org-openide-filesystems.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/core.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/core-base.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-netbeans-libs-asm_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core-base_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core-base_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems-compat8_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core-base_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems-compat8_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems-compat8_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems-compat8_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-openide-filesystems_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-netbeans-libs-asm_ru.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-netbeans-libs-asm_ja.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/core-base_pt_BR.jar:/Users/ao/Downloads/autopsy-4.12.0/platform/core/locale/org-netbeans-libs-asm_zh_CN.jar:/Users/ao/Downloads/autopsy-4.12.0/autopsy/core/locale/core_autopsy.jar


WARNING [org.netbeans.modules.autoupdate.ui.actions.AutoupdateSettings]: The property “netbeans.default_userdir_root” was not set!
INFO [org.netbeans.core.startup.NbEvents]: Turning on modules:
org.openide.util.lookup [8.33.1 201609300101]
org.openide.util [9.7.1 201609300101]
org.openide.util.ui [9.6.1 201609300101]
org.openide.modules [7.48.1 201609300101]
org.sleuthkit.autopsy.corelibs/3 [1.2 5 190731]
org.netbeans.api.annotations.common/1 [1.27.1 201609300101]
org.openide.filesystems [9.10.2 201705191307]
org.openide.awt [7.67.1 201609300101]
org.netbeans.api.progress/1 [1.47.1 201609300101]
org.netbeans.api.progress.nb [1.47.1 201609300101]
org.openide.dialogs [7.42.1 201609300101]
org.openide.nodes [7.45.1 201609300101]
org.openide.windows [6.75.1 201609300101]
org.netbeans.modules.editor.mimelookup/1 [1.40.1 201609300101]
org.openide.text [6.67.1 201609300101]
org.netbeans.swing.tabcontrol [1.56.1 201609300101]
org.netbeans.swing.outline [1.34.1 201609300101]
org.openide.explorer [6.62.1 201609300101]
org.openide.actions [6.39.1 201609300101]
org.netbeans.modules.queries/1 [1.43.1 201609300101]
org.netbeans.api.templates [1.7.1 201609300101]
org.openide.filesystems.nb [9.9.2 201612141242]
org.openide.loaders [7.66.1 201609300101]
org.netbeans.api.intent [1.2.1 201609300101]
org.netbeans.api.io [1.3.1 201609300101]
org.openide.io [1.49.1 201609300101]
org.openide.filesystems.compat8 [9.9.1 201609300101]
org.netbeans.swing.plaf [1.41.1 201609300101]
org.netbeans.spi.quicksearch [1.27.1 201609300101]
org.netbeans.modules.templates/1 [1.7.1 201609300101]
org.netbeans.libs.asm [5.3.1 201609300101]
org.netbeans.bootstrap/1 [2.76.1 201609300101]
org.netbeans.core.startup.base [1.62.1.1 1 201609300101]
org.netbeans.core.startup/1 [1.62.1.1 201609300101]
org.netbeans.modules.settings/1 [1.49.1 201609300101]
org.netbeans.modules.sendopts/2 [2.35.1 201609300101]
org.netbeans.modules.sampler [1.14.1 201609300101]
org.netbeans.modules.progress.ui [1.33.1 201609300101]
org.netbeans.modules.print [7.26.1 201609300101]
org.netbeans.modules.keyring [1.24.1 201609300101]
org.netbeans.core/2 [3.51.1 201609300101]
org.netbeans.modules.options.api/1 [1.45.1 201609300101]
org.netbeans.modules.options.keymap [1.37.1 201609300101]
org.netbeans.modules.masterfs/2 [2.55.1.2 2 201609300101]
org.netbeans.modules.masterfs.ui [2.3.1.2 201609300101]
org.netbeans.modules.masterfs.nio2 [1.15.1 201609300101]
org.netbeans.libs.jna/1 [1.44.1 201609300101]
org.netbeans.modules.masterfs.macosx [1.13.1 201609300101]
org.netbeans.modules.keyring.fallback [1.8.1 201609300101]
org.netbeans.modules.keyring.impl [1.24.1 201609300101]
org.netbeans.modules.favorites/1 [1.46.1 201609300101]
org.netbeans.modules.editor.mimelookup.impl/1 [1.32.1 201609300101]
org.netbeans.modules.autoupdate.services [1.52.1 201609300101]
org.netbeans.modules.autoupdate.cli [1.13.1 201609300101]
org.netbeans.core.windows/2 [2.81.1 201609300101]
org.netbeans.core.ui/1 [1.45.1 201609300101]
org.netbeans.libs.osgi [1.21.1 201609300101]
org.netbeans.libs.felix [2.15.1 201609300101]
org.netbeans.modules.autoupdate.ui [1.45.1 201609300101]
org.netbeans.modules.core.kit [1.30.1 201609300101]
org.netbeans.modules.applemenu/1 [1.37.1 201609300101]
org.netbeans.libs.jna.platform/1 [1.14.1 201609300101]
org.netbeans.core.output2/1 [1.41.1 201609300101]
org.netbeans.core.network [1.10.1 201609300101]
org.netbeans.core.netigso [1.31.1 201609300101]
org.netbeans.core.nativeaccess/1 [1.31.1 201609300101]
org.netbeans.core.multitabs/1 [1.12.1.1 1 201609300101]
org.netbeans.core.io.ui/1 [1.30.1 201609300101]
INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy resolver: Mac
INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy reloading failed! Trying fallback resolver.
INFO [org.netbeans.core.network.proxy.fallback.FallbackNetworkProxy]: Fallback system proxy resolver: no http_proxy variable found
INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy reloading succeeded. Fallback provider was successful.
INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy - mode: direct
INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy: fell to default (correct if direct mode went before)
INFO [org.netbeans.ui.metrics.laf]: USG_LOOK_AND_FEEL
Diagnostic information
Input arguments:
-Djdk.home=/Library/Java/JavaVirtualMachines/jdk1.8.0_221.jdk/Contents/Home
-Dnetbeans.dirs=/Users/ao/Downloads/autopsy-4.12.0/autopsy:/Users/ao/Downloads/autopsy-4.12.0/harness:/Users/ao/Downloads/autopsy-4.12.0/java:
-Dnetbeans.home=/Users/ao/Downloads/autopsy-4.12.0/platform
-Xms24m
-Xmx4G
-Xverify:none
-XX:+UseG1GC
-XX:+UseStringDeduplication
-DaddExports:java.desktop/com.apple.eawt=ALL-UNNAMED
-DaddExports:java.desktop/sun.awt=ALL-UNNAMED
-DaddExports:java.base/jdk.internal.jrtfs=ALL-UNNAMED
-DaddExports:java.desktop/apple.laf=ALL-UNNAMED
-DaddExports:java.desktop/java.awt.peer=ALL-UNNAMED
-DaddExports:java.desktop/com.sun.beans.editors=ALL-UNNAMED
-DaddExports:java.desktop/sun.awt.im=ALL-UNNAMED
-DaddExports:java.management/sun.management=ALL-UNNAMED
-XX:+HeapDumpOnOutOfMemoryError
-XX:HeapDumpPath=/Users/ao/Library/Application Support/autopsy/dev/var/log/heapdump.hprof
Compiler: HotSpot 64-Bit Tiered Compilers
Heap memory usage: initial 24.0MB maximum 4096.0MB
Non heap memory usage: initial 2.4MB maximum -1b
Garbage collector: G1 Young Generation (Collections=12 Total time spent=0s)
Garbage collector: G1 Old Generation (Collections=0 Total time spent=0s)
Classes: loaded=4528 total loaded=4528 unloaded 0
INFO [org.netbeans.core.ui.warmup.DiagnosticTask]: Total memory 17,179,869,184
INFO [null]: Total physical memory 17,179,869,184

switched to openjdk, too, with no luck
openjdk version “1.8.0_232”

I’ve also done
brew reinstall --build-from-source sleuthkit

I suspect you are upgrading or have tried installing unsuccessfully in the past. Try this:

$ sudo rm -rf Library/Application\ Support/autopsy/

This will remove the previous installation support files. Then attempt to start Autopsy again. This worked for me after updating on OS X 10.13.6 from Autopsy 4.11. Before deleting the support files, I had the same screen as you.

I have the same problem, i did not upgrade its a fresh install. Tried the rm-rf thing above anyway but does not work. I still have no gui when starting autopsy.

Any other ideas?

@nonoti Can you share your messages.log file from Library/Application Support/autopsy/dev/var/log?

how to install / run autopsy on macbook touchbar. I’m having the same problem, it stays that way