Communications not updating with email addresses

Autopsy Help
1

HI,
a lot of email addresses have been found, but non are displayed in the communications module. Help?

Thanks.

Screenshot from 2020-05-01 20-10-09
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2

Email addresses found by keyword search aren’t shown in the Communications viewer because there’s nothing associated with them apart from the file they were found in. The communications viewer works with emails extracted using the Email Parser module, various message formats parsed by the Android analyzer, and probably a few things from other modules. The idea of the viewer is that you can see all messages from an account and see the links between accounts.

http://sleuthkit.org/autopsy/docs/user-docs/4.15.0/communications_page.html