Hi Muufasah;
It seems that it is a problem that happens depending on the browser used. You can use Chrome or IExplorer or go here: https://go.pardot.com/l/209502/2017-03-24/5pxf8?Conversion_Point_URL=https%3A%2F%2Fwww.autopsy.com%2Fadd-on-modules%2Fvideo-triage%2F
This is being addressed here: Video Triage Module can't be downloaded
Regards,