Not seeing Document count for Images

I created a case and did my standard ingestion for a 1Tb harddrive. When the ingestion was complete, I had numbers for the number of accounts, EXIF metadata, etc., under “Results”. Under Views/File Types/By Extension, I normally see a document count next to Images, Videos, etc. For this case, the count is missing. Any suggestions on why it happened and how I can get the count to appear?