# Multi-user case **URL:** \ **Category:** Autopsy Help\ **Created:** [September 5, 2019, 1:13am UTC](https://sleuthkit.discourse.group/t/multi-user-case/245 "2019-09-05T01:13:18Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![lois\_wang](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/lois_wang/32/122_2.png) [@lois\_wang](https://sleuthkit.discourse.group/u/lois_wang)\ **Post date:** [September 5, 2019, 1:13am UTC](https://sleuthkit.discourse.group/t/multi-user-case/245/1 "2019-09-05T01:13:18Z")
hi，everybody，I encountered a problem When creating a multi-user case, other users have only one computer name in the shared folder, and can’t open the case. The environment is set up, but after I created the case here, I have all the files such as .aut, but there is no suffix .aut file in the shared folder. I am very grateful to solve this problem. ---
**Author:** ![apriestman](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/apriestman/32/24_2.png) [@apriestman](https://sleuthkit.discourse.group/u/apriestman)\ **Post date:** [September 10, 2019, 2:20pm UTC](https://sleuthkit.discourse.group/t/multi-user-case/245/2 "2019-09-10T14:20:54Z")
I’m not entirely sure what you’re describing. When you make a multi-user case, the base folder for the case will contain the .aut file, a properties file, and folders for each user that accesses the case. Here is what one of my case folders looks like: ![muBase](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/1X/b08469d872c85dff9fd3d963ed7a5499ed32e241.png) If someone else accessed the case, there would be a new folder for them but they would share the same .aut file. There’s documentation on multi-user setup here: [http://sleuthkit.org/autopsy/docs/user-docs/4.12.0/install\_multiuser\_page.html](http://sleuthkit.org/autopsy/docs/user-docs/4.12.0/install_multiuser_page.html) [http://sleuthkit.org/autopsy/docs/user-docs/4.12.0/multiuser\_page.html](http://sleuthkit.org/autopsy/docs/user-docs/4.12.0/multiuser_page.html) ---
**Author:** ![lois\_wang](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/lois_wang/32/122_2.png) [@lois\_wang](https://sleuthkit.discourse.group/u/lois_wang)\ **Post date:** [September 20, 2019, 11:23am UTC](https://sleuthkit.discourse.group/t/multi-user-case/245/3 "2019-09-20T11:23:06Z")
Thank you very much for your answer, the problem has been solved, because the shared file is not set correctly, causing problems