# Ingest Module Startup Failure

**URL:** <https://sleuthkit.discourse.group/t/ingest-module-startup-failure/126>\
**Category:** Autopsy Help\
**Created:** [June 27, 2019, 11:33am UTC](https://sleuthkit.discourse.group/t/ingest-module-startup-failure/126 "2019-06-27T11:33:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Brian](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Brian](https://sleuthkit.discourse.group/u/Brian)\
**Post date:** [June 27, 2019, 11:33am UTC](https://sleuthkit.discourse.group/t/ingest-module-startup-failure/126/1 "2019-06-27T11:33:08Z")

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Greetings,  
I have attempted to run Autopsy several times, and keep getting the above error message. I have uninstalled and reinstalled several times, always getting the same message. Any and all help is tremendously appreciated. Thanks! ![Autopsy](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/1X/0ac65ca704a7202625dc0ab2aca6db21344b2483.jpeg)

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**Author:** ![apriestman](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/apriestman/32/24_2.png) [@apriestman](https://sleuthkit.discourse.group/u/apriestman)\
**Post date:** [June 27, 2019, 4:12pm UTC](https://sleuthkit.discourse.group/t/ingest-module-startup-failure/126/2 "2019-06-27T16:12:58Z")

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If you disable the Keyword Search ingest module, can you ingest a data source?

It might help to see your logs. Go to Help-\>Open Log Folder and see if there are any stack traces or errors relating to solr/keyword search.

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**Author:** ![zhuhm](https://avatars.discourse-cdn.com/v4/letter/z/9fc29f/32.png) [@zhuhm](https://sleuthkit.discourse.group/u/zhuhm)\
**Post date:** [September 25, 2019, 9:43am UTC](https://sleuthkit.discourse.group/t/ingest-module-startup-failure/126/3 "2019-09-25T09:43:40Z")

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![43fbd610bb2aa840b34e1de398be0d5c](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/1X/0dd0c458877414bae9095184d4a21d06231824e0.png) ![ba6b3423c58deb448e579d4cdfd8d41e](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/1X/7ec91f53aa0f8704ae226060b0e4cf2ed404fc15.png)  
Hi, hello.  
I’m a novice who just started using autopsy. I encountered the same problem when I added a data source to analyze the data, and I tried to turn off the keyword module for parsing, but I couldn’t display the results. Here is my log. What should I do to function properly?Any and all help is tremendously appreciated.

Thanks!

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**Author:** ![carrier](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/carrier/32/4_2.png) [@carrier](https://sleuthkit.discourse.group/u/carrier)\
**Post date:** [September 25, 2019, 12:44pm UTC](https://sleuthkit.discourse.group/t/ingest-module-startup-failure/126/4 "2019-09-25T12:44:43Z")

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Did you get a message when you started Autopsy about Solr / Keyword Search not being able to start?

We do have a fix in the next release (first week of Oct) that increases the timeout that we give Solr. On some systems, it was taking a long time to start and we were considering it an error and not making an index.