# Error during case creation **URL:** \ **Category:** Autopsy Help\ **Created:** [July 3, 2019, 10:58pm UTC](https://sleuthkit.discourse.group/t/error-during-case-creation/143 "2019-07-03T22:58:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ML62](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@ML62](https://sleuthkit.discourse.group/u/ML62)\ **Post date:** [July 3, 2019, 10:58pm UTC](https://sleuthkit.discourse.group/t/error-during-case-creation/143/1 "2019-07-03T22:58:49Z")
Hello, Autopsy is a new service for me. This is my first installation (latest version of Autopsy, host: Ubuntu 18.04-2). When creating a case, after the DB creation screen, an error message is displayed. And since I can’t find any information about it in this Forum or on the net, I’m asking you to try to find a solution. Here is the error message: ![Screenshot%20from%202019-07-03%2010-42-43](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/1X/3542577436d1743451fa290463a21293a7ab4bed.png) Thank you for your advice and help Marc ---
**Author:** ![carrier](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/carrier/32/4_2.png) [@carrier](https://sleuthkit.discourse.group/u/carrier)\ **Post date:** [July 6, 2019, 9:54pm UTC](https://sleuthkit.discourse.group/t/error-during-case-creation/143/2 "2019-07-06T21:54:51Z")
I’m not sure I’ve ever seen that before either. Did you build from source on Linux or the .zip file from the website? ---
**Author:** ![ML62](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@ML62](https://sleuthkit.discourse.group/u/ML62)\ **Post date:** [July 9, 2019, 12:18pm UTC](https://sleuthkit.discourse.group/t/error-during-case-creation/143/3 "2019-07-09T12:18:04Z")
Yes, I have downloaded the latest versions published including the ZIP file. The installation was carried out according to the instructions