# Autopsy is no opening

**URL:** <https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357>\
**Category:** Autopsy Help\
**Created:** [December 15, 2020, 2:33am UTC](https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357 "2020-12-15T02:33:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![slacayo](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@slacayo](https://sleuthkit.discourse.group/u/slacayo)\
**Post date:** [December 15, 2020, 2:33am UTC](https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357/1 "2020-12-15T02:33:22Z")

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I am having trouble opening autopsy. I was able to open it about a week or 2 ago but no when I try to open it the program doesn’t get past starting modules before it closes. I have tried reinstalling and I even tried installing one version below. I will continue to try older versions but if anyone has ever experienced this please help. Thank you

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**Author:** ![apriestman](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/apriestman/32/24_2.png) [@apriestman](https://sleuthkit.discourse.group/u/apriestman)\
**Post date:** [December 15, 2020, 2:34am UTC](https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357/2 "2020-12-15T02:34:04Z")

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Try deleting the user folder as described here: [http://sleuthkit.org/autopsy/docs/user-docs/4.17.0/troubleshooting\_page.html](http://sleuthkit.org/autopsy/docs/user-docs/4.17.0/troubleshooting_page.html)

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**Author:** ![slacayo](https://avatars.discourse-cdn.com/v4/letter/s/9fc29f/32.png) [@slacayo](https://sleuthkit.discourse.group/u/slacayo)\
**Post date:** [December 15, 2020, 3:00am UTC](https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357/3 "2020-12-15T03:00:41Z")

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I tried it but it did not help. 😕

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**Author:** ![xorred](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/xorred/32/1281_2.png) [@xorred](https://sleuthkit.discourse.group/u/xorred)\
**Post date:** [January 11, 2021, 3:03pm UTC](https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357/4 "2021-01-11T15:03:32Z")

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I have the same problem. Tried deleting both roaming and local autopsy folders, no luck. Reinstalled and uninstalled countless times, no luck. It crashes. I have opened a github issue for that - [Issues · sleuthkit/autopsy · GitHub](https://github.com/sleuthkit/autopsy/issues) - with the log file attached.

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**Author:** ![tonico](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/tonico/32/1295_2.png) [@tonico](https://sleuthkit.discourse.group/u/tonico)\
**Post date:** [January 30, 2021, 1:22am UTC](https://sleuthkit.discourse.group/t/autopsy-is-no-opening/2357/5 "2021-01-30T01:22:26Z")

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I have the same problem running Autopsy on a Windows Server 2019.  
Any news?  
Thanks!  
Tonico