# Autopsy Case Stuck Loading Forever

**URL:** <https://sleuthkit.discourse.group/t/autopsy-case-stuck-loading-forever/5442>\
**Category:** Autopsy Help\
**Created:** [May 4, 2025, 4:19pm UTC](https://sleuthkit.discourse.group/t/autopsy-case-stuck-loading-forever/5442 "2025-05-04T16:19:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hydras](https://avatars.discourse-cdn.com/v4/letter/h/f9ae1b/32.png) [@Hydras](https://sleuthkit.discourse.group/u/Hydras)\
**Post date:** [May 4, 2025, 4:19pm UTC](https://sleuthkit.discourse.group/t/autopsy-case-stuck-loading-forever/5442/1 "2025-05-04T16:19:45Z")

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After Creating my Case and giving it a name, the screen just remain blank white, cannot click anything, my cursor is permanently a loading icon. additionally, when i tried to click “browse” whilst selecting my file destination it would not do anything, except more or less freeze my software.

 ![image](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/2X/1/1ebabd1f719622ca1cd6089db2c1acfa3fa37777.png)  
 ![image](https://global.discourse-cdn.com/free1/uploads/sleuthkit/original/2X/4/43430600276fc65e0962e7aad74d5aa5abffabee.png)

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**Author:** ![D\_ng\_Tu\_n\_Duy\_AT20N0](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/d_ng_tu_n_duy_at20n0/32/2184_2.png) [@D\_ng\_Tu\_n\_Duy\_AT20N0](https://sleuthkit.discourse.group/u/D_ng_Tu_n_Duy_AT20N0)\
**Post date:** [May 26, 2025, 4:26pm UTC](https://sleuthkit.discourse.group/t/autopsy-case-stuck-loading-forever/5442/2 "2025-05-26T16:26:34Z")

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Same here! Have you fixed it yet? If you did, could you help me out?

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**Author:** ![Mark\_McKinnon](https://yyz2.discourse-cdn.com/free1/user_avatar/sleuthkit.discourse.group/mark_mckinnon/32/42_2.png) [@Mark\_McKinnon](https://sleuthkit.discourse.group/u/Mark_McKinnon)\
**Post date:** [May 26, 2025, 5:09pm UTC](https://sleuthkit.discourse.group/t/autopsy-case-stuck-loading-forever/5442/3 "2025-05-26T17:09:32Z")

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Are there any 3rd party modules installed? Can you attach the case log file?
